TIDAL brings music discovery and high-quality listening into one streaming app.
TIDAL combines album listening and music discovery with lossless audio. Compatible tracks can play in FLAC or HiRes FLAC, while selected recordings have Dolby Atmos versions. Saved albums and playlists can be downloaded in supported apps.
Sound quality depends on the recording, playback settings and equipment. High-resolution playback can require a suitable DAC or wired connection; a standard Bluetooth connection may compress the audio before it reaches your headphones.
Offline downloads remain within TIDAL and need an active service. Family membership and DJ software access are different arrangements: a normal listening service should not be assumed to include a DJ extension or every partner integration.
Review the duration, account type, availability and total before completing checkout.
Once the order is fulfilled, check your service for the account details or activation instructions.
Use the official service website or app and follow the instructions provided with your service.
Sign in to the NFXBUS account used for your purchase and open My services. Check the delivery instructions and the service dates. If the details are not available, contact after-sales support with the order information.
Confirm the account type, supported region and any device or usage limits shown in the plan and delivery instructions. Features depend on the service and the service you selected.
Open an after-sales ticket for the affected service. Include the error message, device and approximate time it happened. Never include payment card details or passwords in a public message.
Read the NFXBUS refund policy before ordering. Eligibility and any refundable amount depend on the product, order status and the conditions in that policy.
Learn what makes TIDAL HiFi different, including lossless music streaming, FLAC audio, Dolby Atmos, offline listening, playlists, and TIDAL access through NFXBUS.
Learn what TIDAL is, how it works, its main features, sound quality, offline listening, Spotify playlist transfer, and a lower-cost TIDAL option.
