Deezer helps you discover music and organise your everyday listening.
01
Product overview
Deezer offers music browsing through songs, albums and playlists, with Flow providing a personalized stream based on listening preferences. Premium listening removes service advertisements and supports offline downloads in compatible apps.
Eligible tracks can be played in lossless FLAC for higher-fidelity listening. The audible result also depends on the recording, audio settings, headphones and connection; choosing high quality generally uses more data and storage.
Individual and Family memberships differ, and a family member should use their assigned account. Downloaded music stays in Deezer and requires active access. Regional catalog differences and compatible-device limits still apply.
02
Getting started
1
Choose your plan
Review the duration, account type, availability and total before completing checkout.
2
Open My services
Once the order is fulfilled, check your service for the account details or activation instructions.
3
Follow the setup instructions
Use the official service website or app and follow the instructions provided with your service.
Where do I find my account or activation details?
Sign in to the NFXBUS account used for your purchase and open My services. Check the delivery instructions and the service dates. If the details are not available, contact after-sales support with the order information.
What should I check before using the service?
Confirm the account type, supported region and any device or usage limits shown in the plan and delivery instructions. Features depend on the service and the service you selected.
What if activation or sign-in does not work?
Open an after-sales ticket for the affected service. Include the error message, device and approximate time it happened. Never include payment card details or passwords in a public message.
03
Account usage guidelines
Use the service within the account type, region and usage limits provided with your order.
For supplied accounts, do not change the email, password, recovery information or payment settings unless the delivery instructions explicitly allow it.
Use only the access assigned to your service. Do not change another user’s profile or share the credentials publicly.
Keep your service information private. Contact after-sales support before changing settings to resolve a problem.
Read the NFXBUS refund policy before ordering. Eligibility and any refundable amount depend on the product, order status and the conditions in that policy.
Find the affected order in My services.
Open an after-sales ticket and describe the issue.
Follow the support team’s instructions and the applicable refund policy.
TIDAL brings music discovery and high-quality listening into one streaming app.
TIDAL combines album listening and music discovery with lossless audio. Compatible tracks can play in FLAC or HiRes FLAC, while selected recordings have Dolby Atmos versions.
It supports synchronising music and playlists across multiple devices, making it easy to switch between devices such as mobile phones, computers and tablets.
Sound quality depends on the recording, playback settings and equipment.
Real-time delivery, warranty and money back guarantee.
