Netflix brings films, original series, documentaries and animation to your screen.
01
Product overview
The catalog combines original series, films, documentaries and animation. Profiles keep watch history, recommendations and saved titles separate, while supported mobile apps let you download eligible titles for viewing without a connection.
4K, HDR, Dolby Vision and Dolby Atmos require a compatible plan, title and playback setup. A 4K television alone does not guarantee 4K playback: device support, playback settings and connection quality also matter.
A profile is not a separate service. The number of simultaneous streams and household verification depend on the account and plan. Film availability, subtitles and dubbing vary by country; a service does not unlock every regional catalog.
02
Getting started
1
Choose your plan
Review the duration, account type, availability and total before completing checkout.
2
Open My services
Once the order is fulfilled, check your service for the account details or activation instructions.
3
Follow the setup instructions
Use the official service website or app and follow the instructions provided with your service.
How do I sign in to Netflix?
After fulfillment, open My services in NFXBUS and read the account instructions. Open the official Netflix app or website, sign in as instructed and select the profile assigned to you.
Your plan, the title, the playback device and the display must support the required quality. Check your internet connection and playback settings if the picture is lower quality than expected.
Follow Netflix’s account and household requirements. Check the delivery instructions and contact NFXBUS after-sales support if you need clarification about the access supplied with your order.
Use the profile and access level shown in your service. If screen options are offered, review the one you select before paying. Do not rename, reorder or use other assigned profiles.
03
Account usage guidelines
Use the service within the account type, region and usage limits provided with your order.
For supplied accounts, do not change the email, password, recovery information or payment settings unless the delivery instructions explicitly allow it.
Use only the access assigned to your service. Do not change another user’s profile or share the credentials publicly.
Keep your service information private. Contact after-sales support before changing settings to resolve a problem.
Read the NFXBUS refund policy before ordering. Eligibility and any refundable amount depend on the product, order status and the conditions in that policy.
Find the affected order in My services.
Open an after-sales ticket and describe the issue.
Follow the support team’s instructions and the applicable refund policy.
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